Delivery information
Order before 10 AM, get it today
Orders placed before 10:00 AM are delivered the same day anywhere in our North East delivery area. Orders after 10 AM arrive next day.
🚗Uber — Newcastle localNo peak-hour surcharge, ever. We absorb it.
📦DPD & Royal MailFor the wider North East and Yorkshire.
Where we deliver
Areas & couriers
- Newcastle area (NE, DH, SR): Uber same-day, plus DPD & Royal Mail. Perishables welcome.
- Wider North East (TS, DL, CA): DPD & Royal Mail. Perishables welcome.
- Yorkshire (YO, LS, BD, HD, HX, WF, HG, HU, DN, S): DPD & Royal Mail only — no Uber.
Your postcode is checked automatically at checkout, so you always see the right couriers.
Freshness promise
Perishable items travel short distances only
Highly perishable items — fresh chilled goods and some fruits & vegetables — cannot be delivered far from Newcastle. They carry a “Newcastle-area delivery only” badge in the shop, and checkout validates your postcode before you pay.
Yorkshire and further afield: perishable items will be flagged at checkout and must be removed before ordering.
Minimum order
Two simple thresholds
- £25 minimum when your basket has 5 or more items.
- £50 minimum when your basket has 2–4 items.
Your basket shows a live progress bar telling you which threshold applies and exactly how much is left to add.